About Removing Malware and Viruses
The simple way to remove a computer virus is to never get one in the first place. Good virus protection will help to ensure this but even the very best virus protection cannot catch everything. So there are people who have virus protection and still get viruses. Usually these are people who have failed to regularly update their virus protection or have let their virus protection expire.
Would you believe that many computer users do not have virus protection? It is almost impossible to avoid a virus infection if you are on the Internet for any length of time.
Malware includes viruses and unwanted programs such as adware. More serious viruses include Trojan’s and Rootkits. Some of these can be tricky to remove. So you should consult a professional who knows what they are doing or you could cause additional issues that will wreak havoc on your computer and your wallet.
Perry’s Computer Repair specializes in the removal of all kinds of viruses. In fact, removing viruses is 70 percent of our business.
Removing malware from your system is a timely and complicated process and even using the software we mention below, there is a risk of false positives. If you remove everything that shows up, you could be removing system files that Windows needs to operate.
The first thing you want to do when starting the virus removal process is go to Safe Mode and delete your temp files which will help speed up your virus scan. Then download a good scanner such as Kaspersky Virus Removal Tool, BitDefender Free Edition, Malwarebytes, Norman Malware Cleaner, Norton Power Eraser or SuperAntiSpyware. My favorite is Malwarebytes, which is free, and I install on all my customer’s computers. I then use Norton Power Eraser, which is also a free tool provided by Norton, to confirm that all viruses are removed.
A good virus scan will remove most of the simple viruses, but there are serious ones such as rootkits, cryptowall 2 and Ransonware that require a specialist to remove.
If your virus scan disappears and won’t reopen you probably have a serious virus such as a rootkit infection. While there are some tricks to removing a serious a rootkit virus, re-installation of Windows might be a quicker and cheaper path to follow. Removal of any virus could result in the loss of your personal documents, files, photos, music and system files required for Windows to boot and operate properly. A word to the wise; back up all of your files before tragedy strikes.
Perry’s Computer Repair specializes in virus removal
Perry’s Computer Repair specializes in the removal of all kinds of viruses. In fact, removing viruses is 70% of our business.
Perry’s computer repair also specializes in the reinstallation of Windows and your personal files. We will try to save your files but it depends upon on what kind of virus you have whether we are successful. Let’s just say that we haven’t lost any files yet.
We are a Microsoft Certified provider, so call us at 443-783-2269 for all of your virus removal needs, or make your appointment online.