Most of the repairs I get involved with are repairing Windows 10. Here are some common repairs involving updating Windows 10. While these repairs are relatively simple, call Perry’s Computer Repair if your computer skills are not up to snuff.
Replacing drivers
A common repair is updating drivers when things stop working. Recently a customer had a keyboard that stopped working. The problem was exacerbated when one could not open windows because of a password needing to be typed. Fortunately, I was able to use an USb keyboard to bypass the password issue and then reinstall the keyboard driver. A driver is a piece of software that helps the device communicates with the operating system.
Drivers are sometimes incompatible with the latest update of Windows 10 version. Sometimes a user will get an OxC1900101 error which is a driver issue. To fix this go to Control Panel and find Device Manager. One may see an error on the particular driver. One can uninstall the driver and then do a restart to get a new driver. Or one can go to Local Disk C: Windows, Scroll down to the Panther folder and open it and then open the setuperr.log and setupact.log to locate the problematic driver. Uninstall the driver.
If you are having problems in updating windows, make sure that you have unplugged all peripherals from your computer. Also, check to see if your RAM may be causing the problem. Try removing one RAM module and try again to see if it works.
There are users who have reported that removing their network card allowed for installing windows 10.
Corrupted system files
Another common error is corrupted system files which can be fixed by an SFC scan. Go to Start and type CMD. Be sure to run it as an administrator. Then at the C: prompt, type sfc/scannow. This scan will repair any system file errors.
Another solution is to check your available disk space. You will need at least 16 GB of storage space. To free up more space you can run disk clean up or run CC Cleaner to reclaim space. You can also uninstall apps that you are not using. In one case I recommended to my customer to purchase a larger hard drive.
Sometimes antivirus app can prevent the installing of an update. So you have to remove the antivirus. This can be tricky as you might need an uninstall program to do this.
Another problem can be third party programs which you may have remove. Two common programs are Acronis True Image and Trustee Rapport which causes errors.
Disable your LAN card in BIOS
As we already mentioned, error 0xC1900101 can occur due to connected peripherals and devices. The most common cause for this problem is your wireless adapter, but sometimes this issue can be caused by your Ethernet adapter. Go to your Bios and disable this feature.
Once you disable this feature, try to perform the upgrade again. If you manage to install the upgrade, be sure to enable this feature back on again.
Upgrade your BIOSo
Another way to fix this problem is to upgrade your BIOS. According to users, you might not be able to install a certain update if you have outdated BIOS. Several users reported that updating BIOS fixed the problem, so you might want to try that.
Keep in mind that BIOS update is a potentially dangerous procedure that can cause damage to your PC. To see how to properly update your BIOS, we advise you to check your motherboard manual for detailed instructions.
If all else fails
The final solution is that you can always try repairing the installation with the bootable media drive or, even better; roll back to the previous Windows 10 iteration. You can also, find the middle ground, and reset your PC to factory values. If you’re not sure how to do it, follow these steps:
- Open Settings.
- Choose Update & Security.
- Select Recovery from the left pane.
- Click Go back to the previous version of Windows 10 or Reset this PC.
- Follow further instructions just don’t forget to back up your data beforehand.
